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Visitor Frequently Asked Questions

Knapp Medical Center has gathered some of the Visitor Frequently asked questions from patients and answered them here. Please visit here!

What does “fully vaccinated” mean?

Fully vaccinated means that you have had your second Pfizer or Moderna dose OR your single-dose J&J vaccine at least two weeks ago.

Am I still required to wear a mask?

Yes. All visitors are still required to wear masks inside the hospital for their safety and the safety of others. If you don’t have a mask, we will provide one for you. We appreciate your help in maintaining a safe environment.

The exceptions to this are:

  • Anyone who has trouble breathing or has been advised not to wear a mask
  • Anyone who is incapacitated or cannot remove a mask without assistance
  • Children under the age of 2

Are any visitors exempt from the order?

Yes. Visitors who are exempt from this order are those who are visiting:

  • Patients in critical condition or end-of-life care
  • Maternity patients in labor
  • Pediatric patients aged 17 and younger
  • Patients with disabilities

Where can I get vaccinated for COVID-19?

Please check https://www.vaccines.gov/ for a vaccine site near you.

Where can I get tested for COVID-19?

To find a COVID-19 test near you, please visit https://covid19.ca.gov/get-tested/

How can I contact a loved one at the hospital?

To contact your loved one, please call the hospital and ask for the patient by name and room number, if you know it.